Frequently Asked Questions
Everything you need to know about your Oh Polly order.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while Express shipping options are available for next-day delivery if ordered before our cutoff time.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags and hygiene seals attached.
How do I find my perfect size?
We recommend checking our detailed Size Guide located on each product page. Our items are generally true to size, but we specify if a fabric has low or high stretch.
Do you offer international shipping?
Yes, we ship to over 150 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Can I change or cancel my order?
To ensure fast delivery, we process orders immediately. Therefore, we are unable to make changes or cancellations once an order has been confirmed.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options including Klarna and Afterpay.